Our stakeholders value our expertise in procurement law. In 2022, it came in handy when we were dealing with issues such as the ethical aspects of restrictive measures on behalf of our customers. The highlight of the year was the resumption of meetings in person.
Managing Director’s review
2022 was another year full of exceptional situations. With our expertise, we were able to cope with them well.
The key figures speak for our operations. What were the most popular joint procurement targets?
Hansel – a central purchasing body for the public administration
What is Hansel like? Learn about our company!
Towards a new strategy period
The preparation of the new strategy started in a highly volatile geopolitical context. Several stakeholders participated in the referral debate.
We work ethically and comply with requirements
Hansel has a compliance function responsible for the maintenance of ethical guidelines, the provision of training, communication and support on ethical matters.
Development of joint procurement
At the end of 2022, we were able to offer 73 framework agreements and 47 DPSs for our customers. We had 981 contractual suppliers.
Stakeholders value the procurement law and tendering expertise of Hansel’s employees
The overall customer satisfaction score was 4.15, and the overall satisfaction score for contractual suppliers was 4.01.
Hansel’s emissions continued to fall
Hansel’s emissions decreased by approximately 10%. Emissions were reduced in particular by a switch to zero-emission recycled heat.
The year was dominated by revised restrictive measures and changed conditions
Several restrictive measures were imposed because of the war in Ukraine. The most significant restrictive measures affecting public procurement were imposed by Council Regulations on persons and sectors.
Preparedness in Hansel’s operations
In line with its strategy, Hansel is ensuring the continuity of its own operations and strengthening its role in procurement preparedness.
Security at Hansel
The importance of security has been emphasised as the world has changed, and 2022 was a time of renewal for Hansel’s security functions.
Financial administration systems renewed
Financial administration systems were put out to tender through an open procedure. The financial administration and digital teams worked hard on the reform for a year.
Autumn roadshow offered rewarding encounters
After a two-year break, we were able to realise our autumn roadshow, i.e. to meet our customers face to face. We visited 13 locations.